Help using this website

How do I make the text bigger so that it is easier for me to read?
How do I change colours so that the contrast is better for me?
I find a mouse difficult to use. How do I move around without one?
Where can I learn more about using the internet?
I can’t use this website. What can I do?

How do I make the text bigger so that it is easier for me to read?

Using Internet Explorer, go to View > Text size > and select the size you want
Using Netscape, go to View > Text zoom > and select the size you want

How do I change colours so that the contrast is better for me?

To change the colour of the text and background your browser displays you need to find the Colors option dialogue box.

Using Internet Explorer, go to Tools > Internet options > Colors then uncheck Use windows colors and select the colours you prefer.
Using Netscape, go to Edit > Preferences > Colors and select Use my chosen colors

I find a mouse difficult to use. How do I move around without one?

You can use the Tab key to move between links and to move through any forms on the site. You can also navigate the website using keyboard shortcuts (also know as access keys). These allow you to move around the main areas of the site without using a mouse.

Press the ALT key (Windows) and the appropriate letter key to jump to the link, and then Return to activate the link, or just the Ctrl key and the letter key (Mac). NB These shortcuts may not work at all, or may work differently, depending on the browser you are using.

ALT/Ctrl and s - About Shaping Our Lives
ALT/Ctrl and u - National User Group
ALT/Ctrl and o - Our staff
ALT/Ctrl and h - How we work
ALT/Ctrl and f - Definitions
ALT/Ctrl and a - Access
ALT/Ctrl and w - Work we have done
ALT/Ctrl and d - Work we are doing now
ALT/Ctrl and p - Our publications
ALT/Ctrl and b - Other useful publications
ALT/Ctrl and t - Networking website
ALT/Ctrl and n - News
ALT/Ctrl and g - Get creative!
ALT/Ctrl and c - Contact us

Where can I learn more about using the internet?

For detailed information about changing fonts and font sizes using different web browsers and operating systems, and using the keyboard instead of the mouse, visit the BBC’s My Web My Way website.

For general online help and web tips, visit the BBC’s Webwise website

You can find out more about how to set up your computer to make browsing the web easier and more pleasant at AbilityNet (PC) or Apple Accessibility (Mac).

I can’t use this website. What can I do?

If you have any problems accessing the content of this site or using any form of adaptive technology, please contact us and we will make every effort to resolve the issue.