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Other useful publications

This page is currently being developed and a fuller list will be available in time.

Putting people first: working together with user-led organisations

Departmant of Health, March 2009

This document outlines the benefits that local organisations, and their residents, enjoy when they work with user-led organisations. These benefits range from helping local authorities deliver greater personalisation to improved engagement with hard-to-reach population groups.

It provides advice on how local authorities can form meaningful relationships with user-led organisations and outlines support provided by the Department of Health.

Finally, the document provides local authorities with a series of links to other resources with further information about user-led organisations.

Click here to download a copy of this publication (PDF)

Click here to download a text only copy of this publication (Word)

Click here to download an Easy Read copy of this publication (PDF)

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What future for care?

by Peter Beresford (Shaping Our Lives' Chair) 2008
Joseph Rowntree 'Viewpoint - informing debate' publication

Care is a contentious policy concept. Numbers of people needing care are rising. Radical change is planned for care
policy to increase choice and control through personalisation’. A new conceptual framework is now needed to take forward policy and practice for the twenty first century if people’s rights and needs are to be met.We would be very interested to hear what you think about these issues.  Please get in touch with us at  information@shapingourlives.org.uk

Click here to download a PDF copy of this publication

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User Involvement in Public Services - report of the House of Commons Public Adminstration Select Committee

House of Commons, May 2008

Peter Beresford, Chair of Shaping Our Lives, gave oral evidence to the Public Adminstration Select Committee regarding user involvement and some of his contributions are included in this report.

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For people on benefits, civic involvement is an unaffordable fantasy

(Peter Beresford, The Guardian, 29 August 2007)

An article by Shaping Our Lives Chair, Peter Beresford, about payments for user involvement and barriers caused by the benefit system.

We would like to know about your experiences as a service user or service provider on this issue, both positive and negative. Please email: jenny@shapingourlives.org.uk. All responses will be treated confidentially.

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Reward and recognition: the principles and practice of service user payment and reimbursement in health and social care

Department of Health, August 2006

This guide aims to support local health and social care organisations with the principles and practice of reimbursing and paying service users for their involvement.

It aims to provide some consistency of approach and ensure that service users are treated fairly and appropriately according to their circumstances, so that they are able to make an informed choice about the arrangements concerning their involvement.

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Social Work Education: The international journal

Volume 25 Number 4 June 2006
Themed issue: Service Users and Carers in Social Work Education

Guest edited by Advocacy in Action/Suresearch Collective.

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What service users want

Article by Peter Beresford, Society Guardian, 23 March 2005

The adult social care Green Paper reflects service user views – up to a point. The watch words of the Government's Green Paper on adult social care appear to be: independence, well-being and choice. It shows ministers have listened to service users, who have emphasised how important these values are. It is not clear, however, whether the Government is really committed to backing up these positive words with resources.

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Involving service users and carers in social work education

(by Enid Levin, Social Care Institute for Excellence, 2004)

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Cartoon of a report